Terms and Conditions

---

1.  Cancellation Policy, Returns, and Refunds 

 Our policy is that all purchases are considered final. We do not allow cancellations or accept product returns. 

 However, you may be eligible for a refund if your product arrives in a damaged condition. This provision doesn't affect your legal rights. If your claim is found to be valid, we will reimburse both the purchase price and shipping costs. 

 To initiate a refund request, please contact our customer support team via email at info@thepremiumquality.com within 48 hours of receiving your delivery. We may ask you to provide photographs of the damaged product and a copy of your order confirmation email. 

For any refund requests, please email our customer service team at info@thepremiumquality.com. Include the following information in your message:

1. Your full name
2. Your complete address
3. The order number
4. The reason for your refund request
5. Your phone number
6. Your email address